Hi, I'd like to schedule an appointment.
In development · operational launch planned for October 2026
An unanswered message can cost you an appointment.
EllaDesk continues your practice's administrative conversations through WhatsApp—from first contact and scheduling to confirmation and payment—following your operating rules while you remain present with your patients.
Commercial demonstration available today. Do not share patient data.
Of course. Would you prefer a morning or afternoon appointment?
Conversation in progress
Your practice stays present
While you care for the person in front of you, EllaDesk cares for the person trying to reach you. Through WhatsApp, Ella responds, organizes the calendar, and guides each administrative step—from the first inquiry through post-appointment follow-up—according to the way your practice works.
Commercial demonstration available today. Operational launch planned for October 2026.
Your practice keeps receiving messages
You do not need to interrupt one appointment to avoid losing the next.
Messages keep arriving during appointments, shifts, hospital duties, and time off. EllaDesk continues those conversations so an opportunity does not depend entirely on your availability—or your team's availability—in that moment.
You care for the patient in front of you. Ella cares for the journey of the person trying to reach you.
Two losses that do not always appear on the calendar
Opportunities are lost before scheduling. Appointments are lost afterward.
Before scheduling
Someone contacts the practice through WhatsApp. If the conversation does not move forward, that opportunity can disappear without ever appearing on the calendar.
After scheduling
The appointment is booked, but forgetfulness or an unexpected conflict can turn it into an empty slot. When the risk is identified early, there is still time to preserve the appointment and release the original slot.
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Protect the opportunity before scheduling. Protect the appointment after it.
How EllaDesk works01 02 03 04
One continuous journey for the practice
From the first message through post-appointment follow-up, Ella keeps each conversation at the right moment.
EllaDesk connects messages, calendars, and follow-up in one continuous journey.
Before the appointment
Ella welcomes the inquiry, answers administrative questions, checks permitted availability in Google Calendar or Microsoft Outlook, and schedules according to the practice's rules.
Leading up to care
Ella shares necessary instructions, discusses payment when configured, reminds the patient, and confirms whether the appointment still works.
When plans change
If the patient reports a conflict, Ella helps find another option in the same conversation and releases the original slot for possible reuse.
After the appointment
Ella continues applicable payments, administrative documents, return appointments, pending items, and next steps defined by the practice.
The appointment is one moment in the journey. The relationship with the practice begins before it and continues afterward.
@EllaDesk EllaDesk experience simulationSomething came up and I need to change tomorrow's appointment.
Of course. Would Thursday afternoon or Friday morning work better?
Thursday afternoon.
I found Thursday at 4 pm. May I reschedule you for that time?
Yes, please.
Act while options still exist
An appointment at risk can still be preserved.
An unexpected conflict does not have to end the patient's journey. By identifying the issue before the slot goes empty, Ella helps the patient find another option and releases the original time earlier.
1Confirm early.2Reschedule in time.3Preserve the appointment.
14:00
Original slot released
×
16:00
New time found
✓Each conversation at the right moment
Talking about health and talking about money are different conversations.
Some practices collect before an appointment; others collect afterward. During onboarding, you define when Ella presents prices, sends instructions, follows up on a pending payment, or hands the conversation to you or your team.
The doctor defines the rules. Ella handles each conversation at the right moment.Before
Ella can present prices and send payment instructions before the appointment when that is the practice's rule.
After
Ella can continue applicable payments and pending items after care when that is the configured flow.
Exceptions
Situations outside the rules are routed to you or your team, without inventing prices or terms.
More than answering messages
Your practice stays present without requiring you to be available all the time.
Financial
Protect opportunities that can disappear before or after scheduling.
Clinical
Keep your attention on the patient receiving care.
Professional
Offer a responsive, organized, and consistent experience from the first contact.
Personal
Reduce dependence on your availability during shifts, appointments, rest, and family time.
Operational
Continue inquiries, scheduling, confirmations, payments, time changes, and post-appointment communication.
EllaDesk can also complement an assistant or existing team, providing continuity during periods of unavailability or higher demand.
From your way of working to Ella's operation
Your practice defines the rules. Ella keeps the journey moving.
Onboarding turns the practice routine into a clear, tested, and monitored operation before the first real conversations.
Connect the channels
The practice's WhatsApp and Google Calendar or Microsoft Outlook.
Configure the calendar
Services, durations, hours, breaks, restrictions, and availability.
Organize information
Address, care formats, required documents, and administrative questions.
Define the experience
Communication tone, situations handled by Ella, and moments when you or your team takes over.
Define the financial flow
Prices, payment methods, deadlines, pending items, and exceptions before or after the appointment.
Simulate the journey
New inquiry, scheduling, payment, confirmation, rescheduling, post-appointment, and handoff.
Start with monitoring
Initial conversations are monitored to identify exceptions and refine the practice's rules.
Ella learns how your practice should work—not the other way around.
Meet Ella now
Experience today how Ella speaks with your practice's patients.
Talk with Ella on WhatsApp. She learns the general context of your practice and runs a fictional simulation of new inquiries, confirmations, rescheduling, payments, or post-appointment communication.
@EllaDeskcommercial simulation
Hello, I'm Ella from EllaDesk. May I learn about your routine and show a fictional simulation of the EllaDesk experience?
Priority at launch
Your practice can be among the first to operate with EllaDesk.
Tell us how your practice works, which tasks consume the most time, and where Ella could create the most value. Your answers will help prioritize the roadmap and select the first practices for October 2026.
- ✓Specialist doctors with independent practices
- ✓Solo practices or small administrative teams
- ✓WhatsApp with Google Calendar or Microsoft Outlook
- ✓Shifts, hospital work, or periods without administrative coverage
The waiting-list form will open soon. Meanwhile, you can meet the product and register your interest in a conversation with Ella.Register interest with @EllaDeskView the demonstration
EllaDesk in practice
How Ella works in your practice.
01What is EllaDesk?+
EllaDesk is a WhatsApp administrative service and appointment-management solution created initially for doctors with independent practices.
02How does EllaDesk work?+
Ella receives WhatsApp inquiries, checks configured availability, helps schedule appointments, follows confirmations, handles rescheduling, and continues the administrative steps defined by the practice.
03Which calendars will be integrated?+
Google Calendar and Microsoft Outlook will be the first calendars integrated with EllaDesk.
04How does onboarding work?+
The practice connects its channels and defines services, hours, rules, communication, financial workflow, exceptions, and when Ella should hand a conversation to you or your team. The journey is simulated before operations begin.
05Does the doctor remain in control of the calendar?+
Yes. Availability, duration, breaks, restrictions, and scheduling conditions are defined by the practice.
06When does Ella discuss prices and payments?+
At the point defined by the doctor during onboarding. The flow happens before or after the appointment, depending on the service and the practice's rules.
07Does Ella decide prices or payment terms?+
No. Prices, payment methods, deadlines, and exceptions are defined by the practice. Ella applies those instructions and routes exceptional situations to you or your team.
08Does EllaDesk replace my assistant?+
Not necessarily. EllaDesk complements the team, maintains continuity during periods of unavailability, and routes situations requiring human attention.
09Does EllaDesk also work after the appointment?+
Yes. The flow includes applicable payments, administrative documents, return appointments, pending items, and other communications defined during onboarding.
10Does Ella provide medical guidance?+
No. Clinical decisions and health guidance belong to the doctor. Ella handles administrative conversations and routes situations requiring professional attention to you or your team.
11How does EllaDesk help protect the practice's financial results?+
At two moments: helping new inquiries advance toward scheduling and identifying risks after booking while there is still an opportunity to reschedule.
12Does EllaDesk eliminate no-shows?+
No service can guarantee that every patient will attend. EllaDesk acts preventively to confirm appointments, identify conflicts, and create opportunities to reschedule.
13Can I contribute to development?+
Yes. The waiting list will let you suggest services, join interviews, review prototypes, and express interest in testing early versions.
14When will EllaDesk launch?+
The first operational version is planned for October 2026, initially for practices selected from the waiting list.
Protect the opportunities reaching your practice—even when you cannot respond.
Commercial demonstration with a fictional simulation — no real calendar or patient data.